1. If you do not choose to register an account when placing an order, please check your product details in your e-mail (filled in when placing an order) inbox.

2. If you have registered an account on this site, you can view the ITCRY platform - my account - orders, but also in the mailbox (filled out when you place an order) inbox to view your product details.

Check orders:https://shop.itcry.com/order-tracking

3. If you order mailbox mess fill or fill in the wrong, please provide proof of payment to contact customer service manual processing.

4. The number of products received by mailbox is not correct? Don't worry, it will be automatically replenished within 10 minutes, please pay attention to the follow-up email!

Warm tips: If you have not received the email, please do not be anxious, the email push may have a delay, if you have not received the product after 2 hours, please contact customer service immediately.