ITCRY Official Contact

Please note that any problems in the station should contact customer service through the following ways, it is prohibited to leave messages on WeChat / Paypal, the payment provider will not reply to any messages, and the problems you encountered will not be solved!

Regardless of which of the following ways to contact customer service, after-sales issues should first provide customer service order number or e-mail number, so that customer service as soon as possible to locate the order and quickly resolve the problem

First (recommended)

Telegram Customer Service

The only telegraph customer service:

https://t.me/xiangdelei

If your account has been restricted in both directions, messages can be sent via the following telegram bots

https://t.me/itcry_bot

TG customer service online time (Beijing time): 9:00-21:00, other times random online

Human customer service is not a robot, sometimes may not be able to reply in time, please understand!

second type

Web site online customer service

Online customer service will only be displayed on the website during daily working hours, i.e. 9:00-21:00 Beijing time, and the location is the right side of the website - center hover icon.

Website online customer service online time (Beijing time): 9:00-21:00

Human customer service is not a robot, sometimes may not be able to reply in time, please understand!

Third (not recommended)

Mailbox Customer Service

Customer Service Email:

[email protected]

Mailbox customer service online time (Beijing time): 9:00-21:00, other times randomly on the line, you can directly send an email to explain the problem you need feedback.

Human customer service is not a robot, sometimes may not be able to reply in time, please understand!

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